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TICKETS

By buying a ticket you agree to the following:

 

1. Tickets are per person and need to be in the correct name. We may ask to see ID upon entry. 

2. All Ticket passes and ‘add-on’ sales are non refundable or transferable. Thames Con do not issue refunds under any circumstances unless the event itself is Cancelled. 

3. If the event is postponed or cancelled all ticket passes will be automatically transferred to the new date or refunded at attendees request. 

4. If the event is cancelled completely and no new date is given, all ticket passes will be automatically refunded. You do not need to contact us to ask for a refund in this instance. Refunds may take up to 14 days. 

5. Thames Con do not take responsibility for any missed activities due to not being present for the full duration of the event or due to clashing activities. 

6. VIP Guests appear subject to professional and personal commitments, if a guest cancels an appearance and you have purchased a workshop with a guest this will only be refunded if the workshop is cancelled completely. 

7. Not all guests will appear all days. Please check the website for the latest updates and be aware that sometimes these days can change at the last moment.

8. Thames Con reserves the right to refuse entry to anyone for any reason what-so-ever, but mainly to include those that cause disturbance or refuse to comply with reasonable requests from the event management team. Any such persons may be removed from the premises.

9. Thames Con reserves the right to change the opening hours of our shows for operational or Health and Safety reasons and are not obliged to offer any refund or other form of compensation if we do so.

10. Thames Con reserves the right to refuse ticket sales to any party deemed to be in breach of the terms and conditions or Thames Con's policies and procedures. 

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PHOTOGRAPHY & VIDEOGRAPHY POLICY

1. By purchasing a ticket and/or attending Thames Con Events, you acknowledge and agree that photography, video recording, and other forms of media capture may take place during the event.

2. By entering the event premises for the Short Circuit 40th Anniversary, you grant Thames Con, Sony Pictures, Black Ink Presents, The Oregon Film museum and their affiliated partners and third parties the right to photograph, film, record, and otherwise capture your likeness, voice, and performance. You further grant these parties the perpetual, worldwide, royalty-free right to use, reproduce, distribute, display, and create derivative works from such media for promotional, marketing, archival, and other lawful purposes, in any and all media formats now known or hereafter developed.

3. If you do not wish to be photographed or filmed, please inform a member of staff upon arrival; however, please note that it may not be possible to fully exclude individuals from all event photography or recordings.

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BULLY AND HARASSMENT POLICY
We have a ZERO tolerance policy for any type of bullying or harassment towards any attendee, VIP guest, Exhibitor, staff or volunteers. This may include, but is not limited to, offensive jokes, slurs, epithets or name calling, physical assaults or threats, intimidation, ridicule or mockery, insults or put-downs, offensive objects or pictures, and interference with any work performance. If you are seen to be breaching this policy or acting in a way that we deem inappropriate you will be asked to leave the event and banned from all future Thames Con events. 

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80’s PROM IMPORTANT INFORMATION

1. There will be no live music.  

2. No alcohol to be brought onto site. Anyone found to have alcohol on their person will be refused entry or removed from the event. 

3. Attendee Photography/Videography - Photography is permitted for the whole party, if you are taking photos of attendees in costumes we recommend asking their permission. 

4. Thames Con Photography/Videography- Throughout the evening our professional media Team (wearing Thames Con T-Shirts) will be capturing the event, If you do not want to be filmed or photographed please make a member of the Thames Con team aware. SEE FULL VIDEOGRAPHY POLICY ABOVE. 

5. Dress Code- Please feel free to dress IN 80’S WEAR OR COSPLAY! ​

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GDPR 

1. Personal data (email address) is collected when an individual ‘signs up’ to our Newsletter. By inputting your email address and clicking ‘submit’ or ‘sign up’ you are granting Thames Con permission to store your email address and email you Newsletter updates. Your email address is stored on the WIX server which is double password protected. Individuals can ‘opt out’ of receiving these emails at any time. 

2. Personal data is collected when a ticket pass purchase is made. This information is stored on the TicketTailor server and is double password protected. This information may be used to check attendees identity and to contact attendees with useful information. 

3. We will never share your personal information with any third parties. 

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COVID
Thames Con follows the current government guidelines and restrictions that pertain to pandemics and the control/spread of diseases. There are currently no restrictions in place but attendees are welcome to wear a face covering if they would like/need to. Hand sanitizer will be available on the information desk and most of the venues have hand washing facilities. 

COMPLAINTS POLICY

If you have a complaint or concern about the event please email info@thamescon.co.uk If the complaint is regarding an event you have attended, please email us within 14 days of the event date.