Volunteer Code of Conduct

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Our Goal

Volunteers play a vital role in helping us deliver a welcoming, safe, and enjoyable experience for all attendees, guests, and staff. By volunteering at the Short Circuit Event, you agree to uphold the following standards of conduct.

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Professional Behaviour

Volunteers are expected to act in a professional, friendly, and respectful manner at all times.

This includes:

• Treating guests, attendees, staff, and fellow volunteers with courtesy and respect

• Following instructions from event organisers and team leaders

• Being punctual and present for assigned shifts

• Representing the event positively when interacting with the public

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Guest Interaction

Our guest speakers and talent are attending as professional guests of the event.

Volunteers must:

• Respect guest privacy and personal space

• Avoid requesting autographs, photos, or personal interactions while on shift

• Not approach guests in restricted areas unless it is part of their assigned role

• Allow guests to move between areas without interruption

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Confidentiality and Backstage Access

Some volunteers may have access to behind-the-scenes areas.

Volunteers must:

• Only access restricted areas if their role requires it

• Not share private information about guests or event operations

• Avoid taking photos or posting on social media from backstage or restricted areas​

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Reliability

Volunteers are an essential part of the event team.

Volunteers agree to:

• Attend their assigned shifts on time

• Inform organisers as early as possible if they are unable to attend

• Follow the direction of event staff during the event

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Respectful Environment

We are committed to creating a safe and welcoming environment for everyone. Harassment, discrimination, aggressive behaviour, or inappropriate conduct towards guests, attendees, or volunteers will not be tolerated. Anyone engaging in this behaviour may be asked to leave the event and removed from their volunteer role.

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Compliance

Volunteers must follow all event policies and instructions provided by organisers. Failure to comply with these guidelines may result in removal from the volunteer team.

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Volunteer Perks

While volunteering is an unpaid role, we want to thank our volunteers for their time and support.

Volunteers may receive:

• Lunch and snacks during their shift

• A limited edition event poster

• Volunteer credential / badge

• Behind-the-scenes experience at the event

• Opportunity to attend panels or activities outside of assigned shifts (where possible)

• Our sincere thanks and recognition as part of the event team

• Priority access to future volunteer opportunities

• Become part of the Thames Con family!